Hello Stacie! Although the vast majority of people love our Charleston Secret Food Tour, we believe every single feedback is important for us to continue to provide unique and memorable experiences to our customers. Thank you very much for coming forward and showing us issues where we can dive deeper and look for areas for improvement. It saddens us to know that we fell short in meeting your expectations. I would like to emphasize that our tour in Charleston is one of our most popular North American tours, with hundreds of 5-stars reviews from satisfied Secret Food Tours guests who had the same experience as yours and were blown away by the flavors and stories that make up this tour. We are proud of the experience it offers, with a wealth of information and opportunities for cultural exchange. Therefore, it is particularly disheartening when some of our guests do not have the opportunity to fully enjoy it as it is intended. We are open to understand more deeply how our gastronomic offer did not meet your expectations, and what is your vision of what could be changed to meet your personal taste in a practical way. Our customers' reviews are a compass that helps us navigate towards excellence. We sincerely hope that we can meet your expectations in the future. And once again, thank you for being vocal about this tour. Your feedback doesn't go unnoticed by our team.