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Cirque du Soleil® JOYÀ Admission Tickets

Playa del Carmen, Mexico
Special Offer

From HK$649.59

HK$755.40 Save HK$105.81

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Non-refundable
You will not receive a refund if you cancel.
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Kid-Friendly
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Unique Experiences
  • 1 hour 20 minutes (approx.)
  • Pickup offered
  • Offered in: English

Overview

Experience tablecloth dining along with the Cirque du Soleil® show 'JOYÁ' at the Vidanta Riviera Maya resort. Allow yourself to be mesmerized by the story of an alchemist and his granddaughter seeking out the secrets of life. The show draws on the heritage and history of Mexico to weave the story, presented in an intimate dinner theatre in the jungle of the Riviera Maya.
  • Cirque du Soleil® JOYÁ in the Riviera Maya
  • Be entertained in a custom-built theater near Vidanta Riviera Maya
  • Delight in a thrilling performance of drama, music, and acrobatics
  • Select from multiple seating options to suit your budget
  • Choose from two show times to suit your schedule

What's Included

  • Dinner (if option selected)
  • Champagne (if option selected)
  • Appetizers (if option selected)
  • Dinner (if option not selected)
  • Champagne (if option not selected)
  • Appetizers (if option not selected)
  • Transportation round trip (USD 30.00)
  • Photos
  • WillCall Fee: $123.00 MXN (Mexican Pesos) per booking to be paid at the ticket booth
  • Boutique

Meeting And Pickup

Pickup point

  • Fashion Harbour
    Blvd. Kukulcan, La Isla, Zona Hotelera, 77500 Cancún, Q.R., Mexico

    Inside the Plaza la Isla in Cancún, next to the Tommy Hilfiger pick up is at 4:00pm and 7:15pm

Pickup details

Round transportation service is available from Plaza La Isla Shopping Village in Cancún to the theater. The cost of this service is $600.00pesos per person. To add this service, the client must contact the Customer Care Center of the attractions - phone numbers available in the voucher that you will receive when you book the tour. The pick up is at 4:00pm and 7:15pm. Customer service: Monday to Saturday from 9:00 am to 6:00 pm Sunday from 9:00 am to 3:00 pm (CST). 1-844-247-7837 (US/ Canada)  800-247-7837 (México)  +52-322-176-1421 (Rest of the world) 

What To Expect

After pickup from a central meeting point in Cancun's hotel zone, travel to the tropical forest north of Playa del Carmen. Arrive at JOYÁ's custom-built theater, the first permanent Cirque du Soleil show outside of the United States.

As the show begins, immerse yourself in the adventures of a teenage girl and her alchemist grandfather. After finding a mysterious gem in the mangrove forest, the young girl must complete a series of challenges set out by her grandfather. After the show has concluded, enjoy transportation back to Cancun. 

Choose from the different seating packages in the Itinerary below. If you opt for dinner, please note that dinner begins an hour before the performance time. Select View Additional Info to see the seating chart.

Teatro Cirque du Soleil en Vidanta Riviera Maya

Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Minimum age for alcohol consumption is 18 years.
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
  • Wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Will Call: $123.00 MXN (Mexican Pesos) per booking, to be paid at the ticket booth in cash or credit /debit card.
  • Casual-formal dress code.
  • We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
  • The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
  • Most travelers can participate
  • This tour/activity will have a maximum of 8 travelers

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

    about cancellations.

    Traveler Photos

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    Traveler Tips

    Great seats - Easy purchasing - Highly recommend going through Viator in the future for shows and tours
    Plan to arrive 45 min prior to the show so you have some extra time worked in.
    a walk up to the main event is steep but they offer wheel chairs.

    Reviews

    4.5
    674 reviews
    Total review count and overall rating based on Viator and Tripadvisor reviews
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    Reviews by Viator travelers.
    Showing 1-10 of 674 reviews
    Fabulous Show!
    Deedra_M, May 2023
    The show and staff was amazing. Everyone was very pleasant and the set-up of how the food was presented was great too.
    Response from Host, May 2023
    Hello Deedra! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Amazing show
    Dimore_E, Apr 2023
    The whole experience was unforgettable! Food was an extraordinary taste and flavors presentation was another out of this world also!
    Response from Host, May 2023
    Hello Dimore! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Everything was excellent...
    Rahn_T, Apr 2023
    Everything was excellent from the beginning being picked up on time lovely air conditioned bus. Beautiful venue great food show and service
    Response from Host, May 2023
    Hello Rahn! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    The best show.
    Jennifer_L, Apr 2023
    5 times here. Everything is top notch, the food, the service, the show. Juat the show alone is great but if you can afford to, do the meal. They change a little bit of the show each year. NO seat is bad.
    Response from Host, May 2023
    Hello Jennifer! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Dinner was great. Show...
    Lisa_S, Apr 2023
    Dinner was great. Show was excellent as always. Employee very professional Excellent experience. Will do it again.
    Response from Host, Apr 2023
    Hello Lisa! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Amazing!!!!! This is a...
    KIMORA_G, Apr 2023
    Amazing!!!!! This is a must and keeps you entertained throughout the entire event. Recommend the dinner because the presentation is very unique.
    Response from Host, Apr 2023
    Hello Kimora! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Must see!
    Joseph_B, Apr 2023
    My family and I recently saw JOYA and were amazed! Having seen Cirque du Soleil shows before we knew what to expect and this show delivered. The grounds are unique and picturesque as you approach the theater. There is a not a bad seat in the place. We went for the appetizers/champagne option and it was a perfect amount of food after a late lunch. My kids are 3, 5 and 7 and all three sat and watched in awe. I highly recommend this show if you are in the area.
    Response from Host, Apr 2023
    Hello Joseph! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Weak plot good acrobats
    Leanne_T, Apr 2023
    The acrobats were good but the story line is not. Did not appreciate the slightly sexual humor and thing it is a little scary for young children.
    Response from Host, Apr 2023
    Hello Leanne! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Thank you so much for your feedback. We will make sure it doesn’t happen again. Feel free to provide us with more details at customerservice@cdsrivieramaya.com We were happy to see you. Come back to visit us soon! 🎪
    Had a great time, great...
    Ebony_C, Apr 2023
    Had a great time, great show, good food. The acrobats were amazing. Crowd engament was excellent. Even the presentation of the meals were amazing.
    Response from Host, Apr 2023
    Hello! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Experience is pure Joya!
    Tes_F, Apr 2023
    The venue is stunning. The dinner was absolutely fabulous and left us in the front row for the show. With delightful humor and interactive actors, we were smiling the whole show! The acrobatics are scaled down compared to traditional cirque shows, but still very impressivea and so intimate. They literally perform in the middle of the audiences tables! As for the Spanish/English, just enough English was spoken so the show maintained it's true Mexican charm. S uch a great night! Dinner is worth it for not just amazing cuisine but for the primo seats!
    Response from Host, Apr 2023
    Hello! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Good times
    Jamie_D, Apr 2023
    VIP experience booked Food was nice Service was great Show was exceptional Air con quite cool Would have even nice to meet the cast
    Response from Host, Apr 2023
    Hello Jaime! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We appreciate your feedback. We were happy to see you. Come back to visit us soon! 🎪
    Absolutely loved it!!
    Leslie_T, Mar 2023
    What a great show!! I have seen many different cirque du Soleil performances and this one will sit at the top of my favorites list. Way too much to mention.. So all I can say is go see it.. you won’t be disappointed. Side note: we bought the premium package and our seats were absolutely amazing!
    Response from Host, Apr 2023
    Hello Leslie! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    1 traveler found this review helpful
    Average Show
    Itatsu_S, Mar 2023
    Let me start with a little background. I have been to practically every single Cirque in Las Vegas. I have also gone to a few of the pop-up tent ones in California. However, the last Cirque I went to was back in maybe 2019. So my experiences may be outdated. Prior to entering the Cirque theatre there’s a restaurant—Nektar, where you can eat and grab drinks.. For a family of 5, we chose that route. However, I heard that the Cirque dinner is quite good. The Cirque gift shop was very tiny. They had clothing mostly. There were also various mugs and flasks and animal headware. Upon entering the theatre, you are taken to your seat. We decided to get the table seats. They are located to the side of the stage. For the same price you can get the high top seating. They are just a couple rows back and more center-aligned. The stools have a mid-back support. They may have been a better chose but our seats were fine too. The first thing I was not used to, was being restricted from purchasing my own snacks and drinks. Some might consider that VIP service. There are wait staff fulfilling your request before the show starts. So for a 6:30 show time, the show starts at 7. The second thing missing was what I would call the pre-show. They had performers playing music. I’m more used to some performers interacting with the audience prior to the show. Third, there is no intermission. I would say the entire show was probably around 75mins. Hope this helps, enjoy the show!
    Response from Host, Mar 2023
    Hello! Thank you for your recent visit to Cirque du Soleil JOYÀ at Riviera Maya! We were glad to have you. We appreciate your review and comments. We were happy to see you. Come back to visit us soon! 🎪
    The venue is beautiful....
    Esther_M, Mar 2023
    The venue is beautiful. Enjoyed the live band prior to the show and the show itself was great. Would def recommend!
    Response from Host, Mar 2023
    Hello Esther! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Great vibe
    gagandeep_a, Mar 2023
    Great show with excellent food. Great sitting arrangement and over all show to remember for long time.
    Response from Host, Mar 2023
    Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Great Experience
    Christopher_S, Mar 2023
    The show itself was amazing I loved it and the staff were polite and friendly and very professional.
    Response from Host, Mar 2023
    Hello! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Beautiful scenery not so great show.
    A_M, Mar 2023
    The show is mainly in Spanish with some English spoken so the story is disconnected. It’s a beautiful set so if you just want the experience and to see some great tumbling then definitely recommend but if you think you’re going to get a story you can actually follow then you will be disappointed.
    Response from Host, Mar 2023
    Hello! We’re so sorry to hear about your experience. Thank you so much for your feedback.
    Go! Do it!
    Shardae_B, Mar 2023
    This was a great show! I highly recommend that you experience it for yourself! We thoroughly enjoyed it! It was nice way to spend my birthday!
    Life long memory
    Rachelle_C, Mar 2023
    I highly recommend the dinner as it was an experience in itself!! The chef’s choices and the presentation went along with the show. And like all Cirque du Soleil show’s AMAZING!! A real must see!
    Response from Host, Mar 2023
    Hello Rachell! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    1 traveler found this review helpful
    Wonderful experience.
    marilag930, Mar 2023
    The show itself and the place. Amazing performance and beautiful theatre plus good food. Love the photo booths as well.
    Response from Host, Mar 2023
    Hello Marilag! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    3 travelers found this review helpful
    Very good experience....
    stacey_j, Mar 2023
    Very good experience. Colorful and Entertaining show and performances. Service was good. Loved the music
    Response from Host, Mar 2023
    Hello Stacey! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    BEST SHOW EVER!!!
    Jamiyla_H, Mar 2023
    The acrobatic performances were amazing!!! The agility and flexibility of the performers was out of this world. I enjoyed every second of it. I can't compliment this show enough!!
    Response from Host, Mar 2023
    Hello Jamiyla! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Show was great but will never book through Viator again!
    Dan_H, Mar 2023
    We were 40 minutes late because of Viator's screwed up system for picking up the tickets. Instead of just saying you can get them at will call, their communication kept indicating there was another location for ticket pick up. What we got to see of the show was very good, but it was a lot of money for missing 2/3 of it.
    Response from Host, Mar 2023
    Hello Dan! We are sorry you had a different experience than the one we had prepared . Thank you for your review. Feel free to provide us with more details at customerservice@cdsrivieramaya.com We will make sure to pass your feedback to the appropriate department.
    Our second visit and we can’t wait for the next!
    heidi_b, Mar 2023
    Amazing performers and great wait staff! They went above and beyond for our dietary restrictions. The bar before was great too and the live music after
    Response from Host, Mar 2023
    Hello Heidi! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Great Entertainment
    Tawana_W, Feb 2023
    The show amazing. Our seats were perfect. Staff was friendly and attentive. A must see if in Cancun.
    Response from Host, Mar 2023
    Hello! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    This was an absolutely...
    Martha_E, Feb 2023
    This was an absolutely amazing experience. From the service , to the food presentation, the delicious taste of the food and espectacular show!this is so worth it ! Worth the $$$ to do the dinner option! AMAZING!
    Response from Host, Mar 2023
    Hello Martha! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    Great show
    alan_S, Feb 2023
    really great show and recommend the dinner experience as it was so good and really added to the whole journey
    Response from Host, Mar 2023
    Hello Alan! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    “Will call” scam
    Clifford_R, Feb 2023
    Paid for a “coupon” through this site . Had to pay an additional “will call” fee at the actual venue …. What a scam !!
    Response from Host, Mar 2023
    Hello! We are sorry you had a different experience than the one we had prepared . Thank you for your review. Feel free to provide us with more details at customerservice@cdsrivieramaya.com We will make sure to pass your feedback to the appropriate department.
    Was an amazing...
    Paula_G, Feb 2023
    Was an amazing experience, only downfall is we were sat with children that kept throwing popcorn. Should be two different areas
    Response from Host, Feb 2023
    Hello Paula! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya. We’re so sorry to hear about your experience. Thank you so much for your feedback. We will make sure it doesn’t happen again. We were happy to see you. Come back to visit us soon! 🎪
    The show the food...
    TulaySelin_E, Feb 2023
    The show the food everything was amazing!!!!. If you are in Cancun or Playa del carmen you must go!!
    Response from Host, Feb 2023
    Hello! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
    ...

    Questions?

    Product code: 6814CUNJOYA

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